About us

Family Owned and Operated.

As a family owned and operated business established in 1992, we take great pride in providing quality air conditioning services in Brisbane and  the Gold Coast to both residential and commercial customers. We’ve combined long term experience in Design, Installation, Repair and Maintenance with the latest Refrigeration and Electrical Qualifications. Our years of experience make us the one stop shop for all your air conditioning equipment and servicing needs. We service all areas of South East Queensland including Tweed Heads, Oxenford, Ormeau, Logan, Redlands, Yatala, Beenleigh, Mount Gravatt and north of Brisbane to the Sunshine Coast.

Thompson Cooling has a strong commitment to delivering air conditioning installation and service within agreed time schedules and in parallel with minimum disruption. Our team of highly qualified and accredited refrigeration mechanics, electricians, sheet metal and plumbing contractors were chosen for their experience and knowledge of the industry, their attention to detail and their professional, courteous customer service delivery. Our objective is to deliver a high quality product and service at the best possible price.

Our Team

Thompson Cooling has been providing air conditioning solutions to South East Queenslanders since 1992. Thompson Cooling team members are strategically located throughout the South East, and are able to reach regional areas within hours. This gives us the flexibility and range to cover all types of air conditioning repairs and installations whenever you need us, wherever you are. Every day we supply, install, repair and service wall mounted, ducted systems, in-ceiling cassette units, multi-head systems, VRV and HRV equipment. We take pride in offering honest information, fair pricing and quality products to all our customers. 

We provide air conditioning solutions to local homes and Corporate offices of Brisbane and South East Queensland regions. We’ve built a team culture around the mandated requirement of providing safe and efficient service delivery in a cost effective and timely manner. We’ve taken steps to ensure we have the necessary Policies and Practices in place to ensure the safety of our staff and customers and actively promote workplace safety, which is paramount to us at all times. This non-negotiable directive starts at the very top of the organisation and extends right throughout our local team, field operatives and subcontractors.

Our installation and services teams provide professional maintenance services and are proactive in their approach to heating ventilation and air conditioning (HVAC) systems. They deliver an ‘industry best practice’ approach to the supply and installation of new air conditioning equipment together with routine preventative maintenance and breakdown services.

The Thompson Cooling Workshop and Administration Centre is based at Ormeau and our team of Mobile Technicians reside across South East Queensland’s regional areas. This allows Thompson Cooling to install, repair and service areas across Brisbane and the Gold Coast.

We’re very proud to acknowledge ongoing relationships with many residential customers together with notable Business entities and Institutions, such as:

  • SONIC Medical Centres
  • A-Mart/Rebel Sports Outlets
  • King & Co. group of commerical properties
  • Canterbury College
  • UBet Facilities
  • Jetts Fitness Centres

Our office hours cover the routine Monday to Friday business hours, plus:

Thompson Cooling provides a 24x7 reactive emergency breakdown service.

Call us today or use our Enquiry Form for more information on the Design, Supply, Installation, Servicing and Repair of Air Conditioning across all suburbs of Brisbane and the South East Queensland region.

Dear Scott, and Bobi and team, 

Thanks for all your care. Including the follow up. I was recommended Thompson Cooling by friends, and I was impressed with the service from quotation or post-install follow-up. The team was courteous and professional, and even clean up after themselves! The follow-up care re post-install fine-tuning has also been excellent. I will be recommending Scott and the team to friends, and anyone else interested in air conditioning services. 

Happy Customer
South East Brisbane